Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

Can Simsek
Letjensstr. 5
47137 Duisburg
Germany

Email: paradoxechostudio@gmail.com

2. General information

The protection of your personal data is important to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations, in particular the General Data Protection Regulation (GDPR).

3. Collection of personal data when visiting the website

When you visit our online shop, your browser automatically transmits information to our servers. This includes, in particular:

  • IP address

  • Date and time of access

  • Browser type and browser version

  • Operating system

  • Referrer URL

  • Pages visited

This data is technically necessary to provide our online shop and to ensure the security of the website.

The legal basis is Art. 6 para. 1 lit. f GDPR.

4. Hosting by Shopify

Our online shop is operated via Shopify International Limited or Shopify Inc.

Shopify processes personal data to provide our shop and may process data on servers outside the European Union.

Further information can be found at:

https://www.shopify.com/legal/privacy

5. Orders

When you place an order, we process the following data:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number (if provided)

  • Payment information

  • Order data

This data is used exclusively for contract processing.

Legal basis:

Art. 6 para. 1 lit. b GDPR.

6. Customer account

You can voluntarily create a customer account.

In particular, we store:

  • Name

  • Email address

  • Password (encrypted)

  • Order history

The customer account can be deleted at any time.

7. Payment service providers

For payment processing, we use the payment methods offered by Shopify.

The following payment providers may be used in particular:

  • Shopify Payments

  • PayPal

  • Credit card providers

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Klarna (if activated)

  • Sofortüberweisung (if activated)

The respective payment service providers only receive the data necessary for payment processing.

The data protection regulations of the respective payment providers also apply.

8. Shipping

To deliver your order, we pass on necessary data to the respective shipping service provider.

Depending on the shipping method, these may include, for example:

  • DHL

  • DPD

  • GLS

  • Hermes

  • UPS

  • other shipping companies

In particular, the following are transmitted:

  • Name

  • Delivery address

  • possibly phone number or email address

Legal basis:

Art. 6 para. 1 lit. b GDPR.

9. Newsletter

If you subscribe to our newsletter, we use your email address exclusively for sending our newsletter.

Registration takes place via the double opt-in procedure.

You can unsubscribe from the newsletter at any time via the unsubscribe link or by email.

10. Contact form

If you contact us via the contact form, we store your information to process your request.

Legal basis:

Art. 6 para. 1 lit. b or lit. f GDPR.

11. Cookies

Our website uses cookies.

Technically necessary cookies are required for the operation of our shop.

In addition, we use - with your consent - cookies for analysis and marketing purposes.

You can revoke your consent at any time via our cookie banner.

12. Consent Management

To manage your cookie consents, we use Consentmo GDPR Compliance.

This documents whether and which consents you have given.

13. Analysis and Marketing Services

After your consent, the following services can be used in particular:

  • Google Analytics

  • Google Ads

  • Meta Pixel

  • TikTok Pixel

These services help us to

  • evaluate the use of our shop,

  • improve advertising,

  • display personalized advertising.

Legal basis:

Art. 6 para. 1 lit. a GDPR.

Use of Meta Pixel and Meta Conversions API

To the extent you have given your consent, we use the Meta Pixel and, if applicable, the Meta Conversions API from Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

These technologies enable us to track the behavior of visitors after they have been redirected to our website via advertisements on Facebook or Instagram. This allows us to measure the effectiveness of our advertising campaigns, better understand target audiences, and optimize our advertising.

In particular, the following events may be processed:

  • Page views
  • Product views
  • Adding a product to the shopping cart
  • Initiating checkout
  • Purchases and other conversion events

Technical information such as IP address, browser and device information, and timestamps may also be processed.

Processing is carried out exclusively on the basis of your consent in accordance with Art. 6 Para. 1 lit. a GDPR. Without your consent, no marketing or tracking technologies from Meta will be activated.

Meta may link the collected data with your Facebook or Instagram account and process it for its own purposes in accordance with Meta's privacy policy. This may involve the transfer of personal data to third countries, particularly the USA. Meta bases these transfers on appropriate safeguards, in particular the standard contractual clauses of the European Commission and - where applicable - a certification under the EU-U.S. Data Privacy Framework.

Further information can be found at:
https://www.facebook.com/privacy/policy/

14. Social Media

Our website contains links to our profiles on:

  • Instagram

  • Facebook

  • TikTok

  • YouTube

No data is transmitted to these platforms simply by visiting our website.

You will only be redirected to the respective platform by clicking on the respective link.

15. Storage duration

We store personal data only as long as this is

  • for contract fulfillment,

  • due to legal retention obligations or

  • for enforcing our rights

is necessary.

16. Your rights

You have the right at any time to

  • information

  • rectification

  • erasure

  • restriction of processing

  • data portability

  • objection to processing

  • withdrawal of given consent

Furthermore, you have the right to lodge a complaint with a data protection supervisory authority.

17. Changes to this privacy policy

We reserve the right to adapt this privacy policy if this becomes necessary due to legal or technical changes.